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Frequency Asked Questions

Will the Museum open at the same times as last year? 

Yes, the Musuem will open from Saturday 25th March until Saturday 14th October 2022. We will open to General Visitor on the following days

Wednesday 10:00 - 13:30

Thursday 10:00 - 13:30

Friday 10:00 to 13:30

Saturday 10:00 - 13:00

If visitors want a more personalised tour or to visit in the afternoon they can Book a Visit. This booked visit is available from 14:00 - 15:30 from Wednesday to Friday. During the Winter months, October to the end of March visitors can view the Museum by booking a tour. Please try and book your tour at least 48-hours in advance so we can make sure a Tour Guide can be available. Book a Visit.

 

How do we make a Booking to visit the Museum when it opens?

 

Bookings can be made through our website at Book Tour or our dedicated phone line at 07870 697956 between 10:30 to 13:00

 

Once a booking has been made you will receive an email confirming the date and time of your visit. A further email will be sent to you 24-hours before your visit if there is any additional information you may need.

 

When you open are you still maintaining safety measures? 

 

Yes, the Museum implemented a one-way system for visitors when it was able to reopen in 2020. We kept this in place in 2022 and intend to keep use it again ion 2023. We will also kept 5 hand sanitising points in place. Stewards will inform Visitors where these are situated. 

Can I use the toilet if we visit the Museum?

 

We have one accessible toilet. There is a regular cleaning programme in place. However if visitors spot something untoward please advice a Steward.

 

Do you have a regular Events programme?

 

In 2022 we had an exciting programme of family, kids and groups activities. In 2023 we have extended this and details can be found on our Events Page.

Are schools and groups allowed to visit the Museum? 

 

Over 700 pupils attended workshops in the Museum in the Autumn Term of 2022.. This will continue throughout 2023. Email howard.bailey@chardmuseum.co.uk for further details.

 

How much will it cost to visit as a small family group?

In 2020/21 Trustees decided that, and to help everyone return to the ‘new-normal’ we would not charge an entrance fee. However, and having just purchased the freehold of the Museum we need to raise income to support the Museum's sustainability. It costs the Museum between £50-£55/day just to keep running. The figure is before we actually open the doors to Visitors. In 2023 we will charge Visitors the same entry fees aas 2022.  Each adult is £5.00. Children under 16 are at no cost..

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